In the event of an after hours emergency, please contact our 24 Hour Emergency Tenant Assistance Line on 02 9052 4363 – an operator will be available 24 hours a day, 365 days per year.
Alternatively you can phone the office on 02 4969 8655 and press “2” when prompted, to speak with an after hours officer.
If you are unable to contact our office, the following trades people can be contacted directly.
Please note, you must always attempt to phone our office before calling the trades people.
Electrical Repairs: Craig Patten 0409 296 325
Plumbing Repairs: Rod Dagwell 0412 495 443
Locksmith: Hunter Locksmiths 4968 2167
* If your property is on a restricted key, you must contact that locksmith.
All non urgent requests MUST be in writing.
For any other questions or concerns, please refer to your Tenancy Handbook (in the big stack of papers you received when you signed your lease agreement) or Tenancy Agreement (lease).