Apple Property Management

As the percentage of home ownership continues to drop in Australia and more people choose to rent as a lifestyle choice, there is an increasing need for quality property management services that meet the more demanding requirements of both property owners and residents.

So what sets us apart from most real estate offices that also offer property management services?

Our ‘Core Business’ is Property Management! Because our time and resources have been devoted solely to servicing the needs of Property Owners and Residents, we take pride in being specialists in our field of residential property management.

While so many agents see their property management department as potential sales our office works towards making investment property as easy as possible.

Each year our office holds information nights for our landlords and invites mortgage brokers, accountants and solicitors to speak about a range of topics important to investors. It’s also an opportunity to talk to other investors.

Whether you have one or ten properties (or want ten properties) call us for superior Property Management Service.

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Promoting your Property

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Marketing your property is about getting the preferred tenant, for the right property, at the right time and for the right weekly rent.

At Apple Property Management we will actively market your property by drawing on a large number of resources, such as:

  •     Contacting potential applicants on our database.
  •     Contacting corporate clients such as Hunter Health, Newcastle University and the RAAF Base at Williamtown to name a few.
  •     Promotion on this high traffic website.
  •     As well as an exciting new website www.rent.com.au. This website will be heavily promoted in the coming months, and our office is excited to be one of the first agents in the area to take advantage of the obvious website name
  •     Placing quality signage upon your property (with your consent).
  •     Prominent newspaper advertising in the relevant local circulation.
  •     With your consent we will also advertise open houses for your property on Saturdays.
  •     Arranging private viewings with interested clients at times that suit them. Our team will always escort applicants through your property (we control the inspection).

Obtaining the preferred resident for your property involves more than just placing an advertisement in the newspaper!

Selecting the Preferred Resident

At Apple Property Management, we manage a wide range of quality rental properties in the Hunter Valley.

Covering Newcastle and surrounding suburbs, from Lake Macquarie to Port Stephens as well as a growing number of properties in “Wine Country” at Cessnock and Kurri Kurri .

No matter where we are, one element is of paramount importance – selecting the preferred resident for your property. Time taken in choosing the preferred resident has obvious benefits, such as:

  •     Rent paid in advance at all times.
  •     Someone who respects your property.
  •     Someone who faithfully honours the rental agreement.
  •     A better return on your investment.
  •     Before submitting a recommended applicant for your consideration, University Accommodation completes a through reference check.
  •     Our office screens each & every adult applicant by;
  •     Checking details are against TICA (a defaulting tenant database)
  •     Ascertaining an applicant’s capacity to pay the rent on time.
  •     Employment checks.
  •     Previous rental history.
  •     100 points of Identification
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Why we don’t hand out keys

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At Apple Property Management we are one of the few agencies operating in our area that has a strict policy of not handing out keys to prospective tenants.

Some would question why we do this and, even if a landlord were to give us permission to hand out keys, why we would NEVER do it.

When we refuse to hand out keys to prospective tenants we are not only protecting the landlord – but any future tenants.

While a prospective tenant has unsupervised access to a key to a property that is not theirs they have access to make copies. The idea that a stranger is wandering the streets with a key to your home – from the viewpoint of a landlord or a tenant is a scary thought.

There’s also the risk of the house not being locked after the inspection or appliances being left on.

Did you know – theft from a property where there is no forced entry is uninsurable? This could be theft of the landlord’s whitegoods, theft of the tenants goods – or worse case scenario entry to the property after the tenants have moved in by undesirable parties.

As an added measure of security Apple Property Management will always protect our landlord and our tenants interests by NEVER giving out keys.

Inspections

Our property inspections are carried out every 3/4 months (under the Residential Tenancy Act our office is able to do four inspections in a 12 month period).

After each formal inspection, a written report including digital photographs is forwarded to you incorporating:

– recommended maintenance

– any information relevant to the care and custody of your property

Our office will always advise tenants in writing of a forthcoming inspection and invite them to be present during our visit. This is done both as a manner of courtesy and to encourage residents to discuss personally, matters affecting their residency.

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Repairs

First impressions are so important. It is our company’s policy to contact our property owners to discuss all repairs and maintenance matters – no matter how small the job may appear! Timely maintenance can save a great deal of trouble and money in the long run.

At Apple Property Management we are quite happy to liaise with your own tradespeople in maintaining your property, or you may care to use a qualified tradesperson from our experienced panel – the choice is yours.

Our tenants have access to a dedicated Emergency Assistance Service 24 hours a day, 7 days a week, 365 days a year. In the event of an after hours emergency, our tenants can always contact a trades person to assist or notify their property manager of an urgent concern.